TERMS AND CONDITIONS OF WEBSITE USE
www.valentinatur.md
1. General information about the website
The website www.valentinatur.md is operated by Valentina-Tur SRL, a limited liability company registered with the State Registration Chamber of the Republic of Moldova on May 19, 2010, tax code 1010607001415, registered office in Soroca district, Șeptelici village, and a bank account opened with BC VictoriaBank SA, branch no. 6, Soroca municipality, IBAN: MD02VI022240600000018MDL. Contact e-mail: turvalentina@mail.ru.
The website was created for information purposes and for promoting the travel services provided by Valentina-Tur SRL. By accessing and using the website, you fully accept the Terms and Conditions below. If you do not agree with them, please leave the website.
2. Purpose and content of the website
Valentina-Tur SRL provides general and indicative information on the website about available packages and destinations, the possibility to request personalized offers, make reservations, or subscribe to the newsletter to receive news and promotions. The agency makes reasonable efforts to ensure the accuracy and updating of the information published, but reserves the right to modify the content, structure, or availability of services at any time without prior notice.
3. Terms of use
Use of www.valentinatur.md is permitted only for personal, non-commercial purposes. It is strictly prohibited to: copy, reproduce, distribute or publish content without the written consent of Valentina-Tur SRL; modify or interfere with the website’s security elements; upload obscene, discriminatory, defamatory, or illegal materials. Users may submit opinions or vacation photos, and such materials become the property of Valentina-Tur SRL. For any content-related requests, please contact us at turvalentina@mail.ru.
4. Documents required to purchase a travel package
To make a reservation, the following are required: a valid identity document, residence address (if different from domicile), current contact details (phone number and e-mail), and a correspondence address (if applicable).
5. Payment terms and conditions
Payments are made exclusively in Moldovan lei (MDL), at the exchange rate set by the partner tour operator on the date of payment. Unless otherwise provided in the contract, the following rules apply: full payment upon issuance of international tickets; 50% upon reservation confirmation and the balance 60 days before departure; reservations made less than 60 days before departure must be paid in full. Payment may be made by bank transfer, card, or cash in accordance with the law.
6. Intellectual property rights
All content on the website is the exclusive property of Valentina-Tur SRL and is protected by copyright laws. Copying or distributing materials without the written consent of the agency is prohibited. Printing pages for personal use is permitted.
7. External links
The website may contain links to other webpages operated by third parties. Valentina-Tur SRL is not responsible for the content, accuracy, or privacy policy of such external sites.
8. Newsletter
Users may subscribe to the Valentina-Tur SRL newsletter to receive offers and information. Subscription is voluntary and you can unsubscribe at any time via the unsubscribe link.
9. Personal data protection
Valentina-Tur SRL respects the privacy of users’ personal data. The information collected is used solely to process reservations and communicate offers, and is not disclosed to third parties, except as required by law.
10. Cancellations and penalties
Cancellation conditions and penalties are specified in the contract with the tourist signed upon purchasing the package. Penalties may reach up to 100% of the value of the reserved services.
11. Governing law and dispute resolution
All matters concerning the use of the website and any disputes are governed by the laws of the Republic of Moldova. Disputes will be resolved amicably, and if this is not possible, by the competent courts in the Republic of Moldova.
12. Amendments to the Terms and Conditions
Valentina-Tur SRL reserves the right to amend these Terms and Conditions without prior notice. Continued use of the website after publication of such changes constitutes full acceptance thereof.
13. Contact
For questions or clarifications regarding the Terms and Conditions, data privacy, or copyright, you can contact us at: